Detailed DETRAIN Account Set-Up Instructions

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Aug 9, 2024
by DE BEST Admin

Current Complete Onboarding Steps: DE BEST Volunteer Onboarding Check List

SUMMARY (Detailed instructions below, labeled "Step 6"

Set up DETRAIN profile for: National/Medical Reserve Corps (MRC) / Region 03 (III)/Delaware/[your] County MRC
Once you've confirmed your email for DETRAIN, log in, search and select "RespondDE Volunteer Training Plan"
Each training listed in "RespondDE Volunteer Training Plan" should be selected, "Registered" and completed.
Finally, review and update your profile on DEBEST.GalaxyDigital.com, and be sure to bookmark the resource page: DE BEST Volunteer Resources and Links
For a complete reference guide for Onboarding, check out: DE BEST Onboarding


Step 6: Create and Link a DETRAIN Profile for Trainings

Follow this link: DETRAIN, then:

1.  Start by creating or signing in to your DETRAIN profile (see Detailed DE TRAIN Account Set-Up Instructions below). You may request a new password if you already have an account and forgot your password (or if over 90 days and account has been deactivated). To set up a New DETRAIN Account, start here: https://www.train.org/detrain/prompt/register. See next step for setting up your "group" affiliation.

2.  During account creation, you will be directed to the next page where you will have to select the following groups: Employee, Your County, and Your Unit. Please select your unit by county. NOTE: You will have to verify your email address through a link sent to you via email (if needed, check Spam folder and change settings so future emails are not missed).


When setting up a New DETRAIN Account, select through for your DETRAIN profile set up for this group:

National/Medical Reserve Corps (MRC) / Region 03 (III)/Delaware/[your county name] County MRC

Detailed DETRAIN Account Set-Up Instructions for Existing Accounts

1. Login to DE TRAIN and go to your home screen. • Click the red "Go" button if it pops u
2. Click on your name in the upper right corner and select "Your Profile".
3. Go to "Manage Groups". If the group title says "National/Delaware", click the blue pencil icon and proceed to Step 4. If group title does not say "National/Delaware" OR there is no group title at all, click blue "Join Group" button then proceed to Step 4.
4. Select "Location" for affiliation.
5. Select "Delaware" for location.
6. Select the appropriate county (your county of residence).
7. Click the green bar that says: "Confirm these Selections".
8. Select appropriate county Medical Reserve Corps (selection should be county of residence used in Step 6).
9. Click the green bar that says: "Confirm these Selections".
10. Select "Not a State of Delaware Employee" for the employment category. Then click "Other State Agencies - Delaware".
11. Click the green bar that says: "Confirm these Selections".
12. Verify that you have chosen the appropriate selections.
13. Click the green bar that says: "Confirm Group Selections".


3.  After setting up your account, log in and select your name in the top right corner of the webpage and select 'Your Profile' in the drop-down menu.

4.  On the left side of your DETRAIN profile page, click on the 'Account' tab. Your Username will be listed as 'Login Name'. Save this name as this is the data to be entered into SERVDE's "Username".

5.  Link your DETRAIN and SERVDE accounts: Go to SERVDE to enter a 'SERVDE Username' (which is 'Login Name' from DETRAIN). Click 'My Profile' in the top banner of SERVDE. Click 'Identity' (first option with a green check mark next to it), then 'Edit Information' button. Scroll down to the bottom of the page to 'Training Provider Information' and enter your DETRAIN Username in the box next to 'DETRAIN Username'.

6.  Similar to #5, enter your FEMA Student ID (SID) number from Step 5 and save in your DETRAIN profile under "FEMA Student ID Number" (located in the tab on the left bottom of Profile page, under 'Account').

7.  Check your "Notifications" to Digitally sign (for the second time - this time for Delaware Public Health/RespondDE unit records) your RespondDE MRC Code of Conduct and RespondDE MRC Waiver (on DE TRAIN: RespondDE MRC Code of Conduct and Waiver #1108190 and RespondDE MRC Photo Release Acknowledgement ID# 1108709). You may need to select "..." in order to view and select the "Launch" button and then go through the acknowledgements.

8.  Select and register for: "RespondDE Volunteer Training Plan".